Privacy Policy
Effective Date: June 24, 2025
1. Introduction
MadLineWorks (“we”, “us”, “our”) is an indie game studio committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you play our games or interact with our services. By playing our games or using our services, you agree to the practices described below.
2. Information We Collect
We collect the following data temporarily, per game session. Nothing is saved permanently unless you explicitly request and authorize us to do so:
- Gameplay & Session Data: Standard telemetry (movement, inputs, performance metrics).
- Real-Time Capture: Voice recording/playback streams during multiplayer or in-game chat.
- System Information: OS version, local device name, date & time of session start, game launch directory path.
Note: All gameplay data is held in memory during your play session and discarded when you exit our game/services.
3. How We Use Your Data
- To operate and optimize in-game sessions (matchmaking, voice chat routing, session stability).
- To improve gameplay features and fix bugs.
- We do not store or archive session data beyond runtime unless you explicitly ask us to save it.
4. Third-Party Services
We integrate with the following SDKs and back-end services:
- Epic Online Services (EOS SDK)
- Steamworks SDK
- Discord SDK
- PlayFab SDK
- RavenNet/Core API & SDK (our custom social-networking and integrity backend)
Your data is shared with these services as required for online functionality (authentication, voice chat, matchmaking, leaderboards). Please see their privacy policies for details.
5. Data Storage & Security
- Temporary Data: Kept in memory by the client or SDKs during each session; discarded on exit.
- Persistent Data: Stored only within third-party SDKs or RavenNet/Core back-end for as long as necessary to provide the service, or until you request deletion.
- Security Measures: We rely on industry-standard encryption (TLS/HTTPS) and secure infrastructure provided by our partners.
6. Sharing & Disclosure
- We never sell or rent your personal data.
- We do not host user data in any public or unprotected storage.
- We share data only with you and the services listed above.
- We may disclose data to law enforcement if legally required.
- We do not use tracking cookies on our website. Our third-party partners (e.g., Discord, Steam) may set their own cookies; please refer to their privacy policies for details.
7. Your Rights
You can request access to, correction of, or deletion of any personal data we hold by contacting us:
- Email: [email protected] (Subject: “Data Request”)
- Discord: Message us on our official MadLineWorks Discord server.
We will respond to your request within 30 days via the method you used to contact us.
8. Children’s Privacy
Our games are marketed to general audiences. We do not knowingly collect personal information from children under 13 (or under 16 in the EU/EEA). If you believe we have inadvertently collected data from a child, please contact us for deletion.
9. Changes to This Policy
We may update this Privacy Policy to reflect new features or regulations. When we do:
- We’ll publish a new Effective Date at the top of this page.
- We’ll notify you in-game, our socials/connections, and/or on our Discord server.
10. Contact Us
If you have any questions or concerns:
- Email: [email protected]
- Discord: Message us on our MadLineWorks Discord server (Our Fastest Response)